A) use only one or two elements of the promotion mix at a time
B) identify what information customers want and how,when,and where they want it
C) focus on one-to-one marketing to the exclusion of mass marketing
D) focus on increasing profit margins rather than lifetime value of a customer
E) produce promotions in-house instead of using outside agencies
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Essay
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View Answer
Essay
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Multiple Choice
A) percentage-of-sales
B) competitive-parity
C) top-down
D) pull-push
E) objective-task
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True/False
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Multiple Choice
A) the groundswell
B) evangelist marketing
C) integrated marketing communications
D) stealth marketing
E) the infiltration
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Multiple Choice
A) interactive marketing
B) viral marketing
C) mass communication
D) personal communication
E) buzz
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Multiple Choice
A) awareness
B) knowledge
C) demand
D) desire
E) purchase
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Multiple Choice
A) site that creates a connection between a consumer and a brand
B) mobile app with increasing popularity
C) type of geospatial platform
D) tweet of more than 140 characters
E) graphic representation of a user
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Multiple Choice
A) personal selling
B) buzz
C) indirect marketing
D) stealth marketing
E) shilling
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True/False
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Multiple Choice
A) It may include both verbal and nonverbal elements.
B) It is the actual communication going from sender to receiver.
C) It must be carefully crafted to connect with a variety of people when it is delivered through advertising.
D) It will be understood in the same way by all receivers.
E) It is often individualized when it is delivered by a salesperson.
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True/False
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True/False
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Multiple Choice
A) word-of-mouth communication
B) advertising
C) public relations
D) direct marketing
E) personal selling
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True/False
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Multiple Choice
A) public relations
B) out-of-home
C) strategic positioning
D) advertising
E) sales promotion
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Multiple Choice
A) sales promotion
B) personal selling
C) public relations
D) direct marketing
E) stealth marketing
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Multiple Choice
A) encouraging trial through sales promotion
B) creating public awareness through public relations
C) encouraging customers to switch brands through sales promotion
D) stressing product benefits through advertising
E) using competitive-parity strategies
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Multiple Choice
A) media
B) feedback
C) noise
D) encoding
E) decoding
Correct Answer
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