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The late majority customers are typically reached through specialized distribution channels, and products are often sold by word of mouth.

A) True
B) False

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How can a company take advantage of viral diffusion in a rapidly growing market?


A) They can encourage experts in the field to use the product first.
B) They can give opinion leaders free products to use.
C) They can create a partnership with opinion leaders to help further develop the technology.
D) They can identify and court opinion leaders in a particular market.
E) All of these are ways for companies to take advantage of viral diffusion in a rapidly growing market.

F) A) and E)
G) D) and E)

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To compete in the fragmented restaurant industry, Starbucks built, and now operates, hundreds of restaurants across the United States and Canada. Which of the following strategies is Starbucks using?


A) Acquisitions
B) Horizontal mergers
C) Franchising
D) Licensing
E) Chaining

F) A) and B)
G) B) and D)

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A company uses which of the following when it focuses on pockets of demand that are declining more slowly than the industry as a whole to maintain profitability?


A) An acquisition strategy
B) Chaining
C) A divestment strategy
D) A niche strategy
E) Franchising

F) A) and C)
G) A) and B)

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In a bid to expand its business and build a national brand, Omega Inc. has acquired several competing outlets in different locations. All the outlets are responsible for the production of smaller components. Omega believes that having a larger enterprise that can offer a full portfolio of products, it can gain an edge over smaller rivals when selling to other companies. Which of the following strategies has Omega Inc. most likely used?


A) Chaining
B) Franchising
C) Horizontal merger
D) Niche strategy
E) Divestment strategy

F) A) and E)
G) B) and C)

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The goal for a company in the growth stage of the industry life cycle is to maintain its relative competitive position in a rapidly expanding market.

A) True
B) False

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Fragmented industries typically have high barriers to entry.

A) True
B) False

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Market penetration involves the creation of new or improved products to replace existing products.

A) True
B) False

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What are the factors that cause the variation in market growth rates for different products? Evaluate whether these factors result in accelerating or retarding the rate at which a market grows.

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Different markets develop at different r...

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A company pursuing a market development strategy can use the brand name it has developed in one market segment to locate new market segments in which to compete.

A) True
B) False

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The strategy in a mature industry to invest in infrastructure that would be cost-prohibitive for new entrants to deter new competition from entering the market is known as:


A) product proliferation.
B) technology upgrading.
C) market penetration.
D) capacity control.
E) product development.

F) All of the above
G) A) and B)

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Which of the following is a disadvantage of franchising?


A) It restricts the franchisor from expanding.
B) It results in the franchisor taking all the financial burden of the franchisees.
C) It results in the delegation of authority to franchisees, and the franchisor may not enjoy complete control.
D) It does not provide enough incentive to the franchisees to run operations effectively because franchisees are not entrepreneurs.
E) It requires the franchisees to create a new business model and plan strategies.

F) B) and D)
G) A) and B)

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Explicit price leadership, when companies jointly set prices, is illegal under antitrust laws.

A) True
B) False

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Nutrimax Corp., a breakfast cereal company, has designed extensive and elaborate advertising campaigns for its existing products. The campaigns mainly focus on the features and benefits of the products that differentiate the cereals from the competition. Nutrimax Corp. is most likely to be using which of the following strategies?


A) Market penetration
B) Product development
C) Product proliferation
D) Market development
E) Capacity control

F) A) and B)
G) A) and C)

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Which of the following statements about customer categories in growing industries is true?


A) Laggards frequently adopt new products even when the benefits are not obvious.
B) Innovators are the customers who are the last ones to adopt a new product.
C) A typical late majority customer group is a behaviorally conservative set of customers.
D) Customers in the early majority generally do not understand the value of new technology.
E) Laggards form the leading wave or edge of the mass market.

F) B) and D)
G) C) and D)

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Which of the following factors of a product tends to accelerate customer demand for it?


A) High observability
B) Minimum relative advantage
C) High complexity
D) Minimal value
E) Low trialability

F) A) and B)
G) B) and E)

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Which of the following is NOT an example of a fragmented industry?


A) Custom-made jewelry
B) Aircraft manufacturing
C) Massage services industry
D) Catering
E) Landscaping

F) B) and E)
G) D) and E)

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Intensifying competition in a declining industry is dependent on which four factors? Explain how these factors are considered when a company chooses a strategy in a declining industry.

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Competition tends to intensify in a decl...

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The strategy that company should pursue for the first group of customers to enter the market for a new product


A) is to wait until the customer can see the benefits and appreciate the use of the new technology.
B) is to highlight the utility and longevity of the technology.
C) should focus on product values such as ease of use and reliability.
D) is to use their social influence to promote new technologies and their future vision support the diffusion of new innovations.
E) is to compare the benefits against the costs of adopting a new product.

F) All of the above
G) B) and E)

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Most embryonic industries emerge from:


A) a technological innovation.
B) product proliferation.
C) a lack of high entry barriers.
D) chaining.
E) franchising.

F) B) and E)
G) C) and E)

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