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Which of the following is a similarity between merchant wholesalers and retailers?


A) Both provide form utility.
B) Both take title to products in the marketing channel.
C) Both have little input into the terms of sale of a product.
D) Both get a fee or commission based on sales volume.

E) A) and D)
F) B) and C)

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Unlike multichannel marketing, omnichannel marketing:


A) requires each channel to have its own inventory, processes, and performance metrics.
B) creates redundancy and complexity in a firm's distribution system.
C) creates greater customer control over the shopping experience.
D) requires the construction of multiple and individual supply chains.

E) A) and C)
F) B) and C)

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C

A common misconception surrounding both environmental and social sustainability is that their practice increases supply chain costs disproportionately, and therefore should be enacted only when business leaders are willing to act altruistically or for the purposes of good public.

A) True
B) False

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Mezzah Bros., a video store that sells DVDs and entertainment publications, stores its products in separate warehouses. Moreover, it uses different modes of transportation to deliver them to customers. This scenario illustrates the _____ functions of Mezzah Bros.


A) transactional
B) research
C) logistical
D) financing

E) None of the above
F) B) and D)

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Which of the following entails the logistical function of intermediaries in marketing channels?


A) Sorting, accumulation, consolidation and/or allocation of assets
B) Researching about channel members and consumers
C) Explaining a product's features, advantages, and benefits
D) Contacting prospective buyers to make them aware of existing products

E) B) and D)
F) C) and D)

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Which of the following is an advantage for companies that are globalizing their supply chains?


A) It increases the demand for imported products worldwide.
B) It helps reduce transportation and warehousing costs.
C) It decreases the length and risk of supply chains globally.
D) It helps standardize the quality of the products produced.

E) All of the above
F) None of the above

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A

Which of the following statements is true of demand-supply integration?


A) It is composed of bundles of interconnected activities that stretch across firms in the supply chain.
B) It is a system of management practices that are consistent with a ''systems thinking'' approach.
C) It is focused on integrating the supply-management and demand-generating functions of an organization.
D) It is used to align supply and demand throughout the supply chain by anticipating customer requirements.

E) A) and B)
F) B) and D)

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C

_____ refers to the elements of the composition and appearance of a product that make it desirable.


A) Form utility
B) Time utility
C) Exchange utility
D) Place utility

E) B) and D)
F) B) and C)

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Which of the following statements is true of agile companies?


A) They increase the complexity of the supply chain.
B) They use the "push" strategy instead of the "pull" strategy to market their products.
C) They spend less time than their competitors on activities that create direct customer benefits.
D) They partner closely with suppliers and service providers to reduce customer wait times for products.

E) A) and D)
F) A) and C)

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DutiLog Inc. is a company that specializes in providing warehouse space and transportation solutions to a diverse group of firms. Given this information, DutiLog Inc. is an example of a third-party logistics company.

A) True
B) False

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Which of the following is an advantage of supply chain globalization?


A) It helps in delivering products that have highly consistent quality standards.
B) It provides consistency in transportation service.
C) It lowers labor rates and material costs.
D) It reduces competition from domestic suppliers.

E) B) and C)
F) All of the above

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Warehouse space is an example of a third-party logistics company product.

A) True
B) False

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Third-party logistics companies or logistics integrators are consulting-based organizations that assess another's entire logistical service needs and provides integrated solutions, often drawing on multiple fourth-party logistics companies for actual service.

A) True
B) False

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Which of the following statements is true of the demand management process?


A) It increases costs as it involves serving multiple types of customers who have variable wants and needs.
B) It can ease pressure on the production process and allow companies to satisfy most of their customers.
C) It focuses on providing a quick positive response to negative customer feedback.
D) It involves creating customer-focused plans of action prior to actual purchases being made.

E) A) and C)
F) B) and C)

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Laelle Inc. is a company that sells apparel for women. It recently shut down its physical store and is operating as a completely app-based store now. The app allows users to access the store's products anytime and anywhere using their cell phones, and it also has features that allow users to compare the prices of products across different online stores. This scenario exemplifies:


A) M-commerce.
B) multichannel marketing.
C) dual distribution.
D) a drop and shop program.

E) None of the above
F) C) and D)

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Which of the following statements is true of three-dimensional printing?


A) It is expected to have a negative impact on businesses' carbon footprints and the environment at large.
B) It cannot be used in industries such as automobile parts, biomedical, and fast food.
C) It will lead to mass production of standardized goods than custom products.
D) It will eliminate the need for transportation of finished goods to distribution centers and retailers.

E) B) and C)
F) A) and D)

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Castle Brew Inc., a leading multinational beverage manufacturing company, coordinates with Waste Yard Inc., a waste management company, to devise a strategy that would help in recycling and reusing beverage bottles. Castle Brew Inc. plans to install hundreds of machines that would recycle empty bottles in many locations and provide rewards to those consumers who participate in the initiative. The company believes that this initiative would help protect the environment. In this scenario, Castle Brew Inc. is practicing _____.


A) sustainable supply chain management
B) outsourcing
C) mass customization
D) demand-supply integration

E) B) and D)
F) All of the above

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How does the supply chain management of the mass production era differ from the supply chain management practiced today?

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Answers will vary. Supply chain manageme...

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_____ is a form of distribution aimed at maximum market coverage.


A) Narrow distribution
B) Intensive distribution
C) Selective distribution
D) Exclusive distribution

E) B) and C)
F) A) and C)

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_____ is a business structure of interdependent organizations that reaches from the point of production to the consumer and facilitates the downstream physical movement of goods through the supply chain.


A) A market grouping
B) A common trade alliance
C) retailer monopoly
D) A marketing channel

E) None of the above
F) B) and C)

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