Question 1

The department within a company that performs the function of selling goods or services is called ________________.

Accepted Answer

A)  Marketing
B)  Sales
C)  Finance
D)  Operations ManagementE) B) and C)
F) None of the above

Question 2

If you were thinking about an oven as a system which of the following represents the output?

Accepted Answer

A)  The uncooked food.
B)  The cooked food.
C)  A light indicating that the oven has reached the preheated temperature.
D)  The oven running at 350 degrees for 20 minutes.E) A) and B)
F) All of the above

Question 3

What is a competitive advantage?

Accepted Answer

A)  A product that an organization's customers place a lesser value on than similar offerings from a competitor.
B)  A feature of a product or service on which customers place a lesser value than they do on similar offerings from a supplier.
C)  A service that an organization's customers place a lesser value on than similar offerings from a supplier.
D)  A feature of a product or service on which customers place a greater value than they do on similar offerings from competitors.E) A) and C)
F) B) and C)

Question 4

Inbound logistics and operations are part of the primary value activities.

Accepted Answer

A) True 
 B)False

Question 5

The chief knowledge officer is responsible for (1)overseeing all uses of MIS and ensuring that MIS strategically aligns with business goals and objectives.

Accepted Answer

A) True 
 B)False

Question 6

Updating business strategies is a continuous undertaking as internal and external environments _______.

Accepted Answer

A)  Become less competitive
B)  Remain stagnant
C)  Rapidly change
D)  Become more consistentE) All of the above
F) B) and D)

Question 7

Information technology can enable departments to more efficiently and effectively perform their core ____________.

Accepted Answer

A)  Facts
B)  Feedback mechanisms
C)  Business operations
D)  Media issuesE) A) and D)
F) None of the above

Question 8

Rivalry among existing competitors refers to the ability of buyers to affect the price they must pay for an item.

Accepted Answer

A) True 
 B)False

Question 9

Michael Porter defined the Five Forces Model and the potential pressures that can hurt sales.Which of the following is not one of the potential pressures that can hurt sales?

Accepted Answer

A)  Suppliers can drive down profits by charging more for supplies.
B)  New market entrants can steal potential investment capital.
C)  Substitute products can steal customers.
D)  Competition can steal customers.E) All of the above
F) None of the above

Question 10

Feedback is information that returns to its original transmitter and modifies the transmitter's actions.What would the original transmitter include?

Accepted Answer

A)  Input,Transform,Output.
B)  Input,Transform,Outnumber.
C)  Output,Input,Performer.
D)  Input,Process,Transform.E) All of the above
F) A) and B)

Question 11

Product differentiation occurs when a company develops unique differences in its products or services with the intent to influence demand.

Accepted Answer

A) True 
 B)False

Question 12

If you were thinking about a washing machine as a system which of the following represents the process?

Accepted Answer

A)  The dirty clothes,water,and detergent.
B)  The clean clothes.
C)  The wash and rinse cycle.
D)  The light indicating that the washer is off balance and has stopped.E) A) and C)
F) All of the above C

Question 13

Buyer power is the ability of buyers to affect the price they must pay for an item.

Accepted Answer

A) True 
 B)False  True

Question 14

If you were thinking about a home theater system which of the following represents the inputs?

Accepted Answer

A)  The DVD player,DVD movie,speakers,TV,and electricity.
B)  Playing the movie including the audio through the speakers and the video on the TV.
C)  A message stating that the disk is dirty and cannot be played.
D)  Spinning the disk to play,pause,rewind,or fast forward.E) C) and D)
F) None of the above

Question 15

What is information collected from multiple sources such as suppliers,customers,competitors,partners,and industries that analyzes patterns,trends,and relationships for strategic decision making?

Accepted Answer

A)  Supplier's intelligence.
B)  Social intelligence.
C)  Employee intelligence.
D)  Business intelligence.E) A) and D)
F) A) and C)

Question 16

There are many challenges to changing doctors,including transferring medical records and losing the doctor patient relationship along with the doctor's knowledge of the patient's history.Changing doctors provides a great example of switching costs.

Accepted Answer

A) True 
 B)False  True

Question 17

Competitive intelligence is the process of gathering information about the competitive environment,including ________.

Accepted Answer

A)  Competitors' employees
B)  Competitors' differentiated processes
C)  Competitors' plans
D)  All of the aboveE) A) and C)
F) All of the above

Question 18

Which of the following offers an example where Porter's five forces are mostly strong and competition is high?

Accepted Answer

A)  A dog walking business.
B)  A ski resort.
C)  A professional hockey team.
D)  All of the above.E) A) and D)
F) B) and D)

Question 19

Compare Porter's three generic strategies.

Accepted Answer

Organizations typically follow one of Po...

Question 20

Which of the following statements is true?

Accepted Answer

A)  IT equals business success.
B)  IT equals business innovation.
C)  IT represents business success and innovation.
D)  IT enables business success and innovation.E) B) and C)
F) None of the above

Exam 1: Management Information Systems: Business Driven MIS

The department within a company that performs the function of selling goods or services is called ________________.

Correct AnswerverifiedShow Answer

If you were thinking about an oven as a system which of the following represents the output?

Correct AnswerverifiedShow Answer

What is a competitive advantage?

Correct AnswerverifiedShow Answer

Inbound logistics and operations are part of the primary value activities.

Correct AnswerverifiedShow Answer

The chief knowledge officer is responsible for (1)overseeing all uses of MIS and ensuring that MIS strategically aligns with business goals and objectives.

Correct AnswerverifiedShow Answer

Updating business strategies is a continuous undertaking as internal and external environments _______.

Correct AnswerverifiedShow Answer

Information technology can enable departments to more efficiently and effectively perform their core ____________.

Correct AnswerverifiedShow Answer

Rivalry among existing competitors refers to the ability of buyers to affect the price they must pay for an item.

Correct AnswerverifiedShow Answer

Michael Porter defined the Five Forces Model and the potential pressures that can hurt sales.Which of the following is not one of the potential pressures that can hurt sales?

Correct AnswerverifiedShow Answer

Feedback is information that returns to its original transmitter and modifies the transmitter's actions.What would the original transmitter include?

Correct AnswerverifiedShow Answer

Product differentiation occurs when a company develops unique differences in its products or services with the intent to influence demand.

Correct AnswerverifiedShow Answer

If you were thinking about a washing machine as a system which of the following represents the process?

Correct AnswerverifiedC

Buyer power is the ability of buyers to affect the price they must pay for an item.

Correct AnswerverifiedTrue

If you were thinking about a home theater system which of the following represents the inputs?

Correct AnswerverifiedShow Answer

What is information collected from multiple sources such as suppliers,customers,competitors,partners,and industries that analyzes patterns,trends,and relationships for strategic decision making?

Correct AnswerverifiedShow Answer

There are many challenges to changing doctors,including transferring medical records and losing the doctor patient relationship along with the doctor's knowledge of the patient's history.Changing doctors provides a great example of switching costs.

Correct AnswerverifiedTrue

Competitive intelligence is the process of gathering information about the competitive environment,including ________.

Correct AnswerverifiedShow Answer

Which of the following offers an example where Porter's five forces are mostly strong and competition is high?

Correct AnswerverifiedShow Answer

Compare Porter's three generic strategies.

Correct AnswerverifiedOrganizations typically follow one of Po...View AnswerShow Answer

Which of the following statements is true?

Correct AnswerverifiedShow Answer

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C

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True

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True

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Organizations typically follow one of Po...
View Answer

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